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Please input your customer number or CNP and your mobile phone number used in contact with Garanti BBVA.

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Please enter your customer number or CNP.
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FAQ

To enroll in Garanti BBVA Online and set a password you will first need to enter the customer ID , CNP and phone number .Use the Garanti BBVA Mobile application to scan the QR code which appears on the ATM screen after you select Garanti BBVA Online Password option. You will receive an SMS with a code which you can use to define a password in Garanti BBVA Online login screen.

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To reset the password you will need to go to the nearest Garanti BBVA ATM and use your Garanti BBVA Mobile application to scan the QR code which appears on the ATM screen after you select the Garanti BBVA Online Password option.

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To login Garanti BBVA Online you must first enter the customer ID and password . If you are using a token please select the option for login using token . To login using mobile notification , open Garanti BBVA Mobile application and check if the Session Information alert (which contains the password , browser and request date) matches the one shown in Garanti BBVA Online. If the Session Information is the same you can press the Confirm button in Garanti BBVA Mobile and get instant access to Garanti BBVA Online.

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Your online security is very important for us. Please check our security advice section.

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